COVID 19 - CWG Choices Service Update

CWG to re-open 'Corby' PVCU Window and Door Manufacture from 18th May - See full details

CWG re-opened PVCU Door and Window distribution and manufacturing as of 4th May - See full details

WG re-opened Aluminium Door and Window manufacturing as of 27th April - See full details

In light of the messages from the British government regarding the coronavirus (Covid-19), CWG will be temporarily closing our manufacturing and distribution operations as of close of business Friday 27th March.

CWG COVID 19 Government Assistance to Businesses Statement - Read more

CWG Choices Ltd to re-open PVC door and window distribution and Kommerling manufacturing, 4th May 2020 with skeleton crews

More than 5 weeks have passed since the current social distancing measures were introduced and as communicated 22nd April 2020, we have been in correspondence with both our supply chain and our valued customer partners. We have also been watching and reading all information possible from not only our Government and Public Health England, but also industry bodies such as the GGF, Fensa and CERTASS.

We communicated on the 22nd April 2020, the guidance received from the Secretary of State for Business, Energy and Industrial Strategy, The Rt Hon Alok Sharma MP, who states;

'...there is no restriction on manufacturing continuing under the current rules'

We considered all the guidance carefully as well as the livelihoods of many of our customers. We completed a return to work Risk Assessment in accordance with the guidance from Public Health England and identified all measures possible to protect our employees.

On balance, we decided to begin manufacturing and distributing Aluminium Window and Door products with a skeleton crew from Monday 27th April 2020.

Today we can confirm that we will begin distribution of ALL CWG products with a skeleton crew from Monday 4th May 2020. We have manufactured and ready in finished goods stock, circa 2,000 doors and windows from bespoke orders prior to temporary shutdown due to the crisis. Please contact us directly to confirm if you are wanting delivery in order to take priority in our transport scheduling. As we are running a skeleton operation in the interim in the interests of safety, our usual scheduled delivery days will not apply. Instead we will schedule on both a prioritised basis and that of time economical routes to ensure as many drops per vehicle as possible to satisfy as many customers as possible with the skeleton operation.

We will begin manufacturing CWG Kommerling Window and Door products with a skeleton crew from Monday 11th May 2020. We have customer orders raised but unconfirmed (not signed off) for over 850 doors and windows at the time of writing. Please return your confirmed orders, again so that you can take priority in terms of the manufacturing and delivery schedule. If applicable, please use this as an opportunity to bring your CWG credit accounts upto date, which in a few cases have been on stand still through the temporary shutdown period, to avoid dissapointment.

We are in consideration of re-starting Flush PVC Window, Imagine Bifolding Door and Vertical Sliding Sash Window production operations, also on Monday 11th May, subject to requirement. Please feel free to place your orders in the usual way. We will confirm operational date for manufacture of these products in subsequent communications.

Each action taken is to support our valued customers and the UK economy as a whole, but also we will do so safely. We have re-started with skeleton crews only, to ensure that we can control the measures we have in place to prevent the introduction/spread of the virus in the workplace.

Throughout, CWG Choices have continued to process orders and enquiries safely from a home working environment to support our customers. Thank you, to all our customers and partners for their support in what continue to be very difficult times for us all. As ever, by your side throughout this crisis.

29 April 2020

Chris Powell
Managing Director

Contact Information

DIVISION TELEPHONE EMAIL
Aluminium Enquiries 01536 271948 aluminium@cwgchoices.com
PVC Quotations 01536 271941 windowquotes@cwgchoices.com
PVC Orders 01536 271940 orders@cwgchoices.com
After Sales Service 01536 271947 servicec@cwgchoices.com
General Enquiries 01536 271940 cwgchoices@cwgchoices.com
Human Resources 01536 271946 hr@cwgchoices.com
Finance 01536 271943 accounts@cwgchoices.com

Why not consider our other collections from the 'Choices' brand

CWG CHOICES

www.alternative2timber.com

ALTERNATIVE TO TIMBER

www.alternative2timber.com

CHOICES TIMBER

www.choicestimber.co.uk

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